FREQUENTLY ASKED QUESTIONS
WE’RE HERE FOR ALL YOUR DOUBTS
Child Safety
Yes, children are under constant supervision by trained staff during all activities. Absolutely. Our facility is designed with child safety in mind, using soft surfaces and secure equipment. We follow strict safety protocols, maintain a clean and hazard-free environment, and ensure all equipment is age-appropriate. Yes, all team members undergo thorough background checks before joining. Yes, we require up-to-date emergency contact details for every child.
Emergency Procedures
Minor injuries are treated on-site, and parents are informed immediately. For serious injuries, emergency services are contacted.
Yes, all coaches are certified in CPR and first aid.
We follow a clear emergency protocol, provide immediate care, and contact emergency services and parents right away.
We have a well-defined evacuation plan, and our staff is trained to guide children to safety quickly and calmly.
Yes, fully stocked first aid kits are available and easily accessible at all times.
Pricing & Fees
Please check our Summer camp details or contact us for the latest details.
Yes, we can offer special discounts for siblings enrolled together.
We don’t offer refunds for missed sessions, but we do try to accommodate make-up sessions where possible.
Yes, we offer a complimentary trial session so your child can experience the camp firsthand. You can contact us to book your studio visit or join an Open Gym session.
Our preferred options are UPI, credit/debit cards, bank transfers, and most major digital payment options.
Slot Management
Children are grouped based on age and skill level to ensure a fun and supportive environment. We have 2 batches and morning and evening slots available for both batches.
Yes, you can choose from available time slots based on what works best for you.
Just get in touch with us in advance, and we’ll help you reschedule based on availability.
Yes, we keep batch sizes small (up to 8 kids per batch) to ensure personal attention and quality instruction.
We aim to maintain consistency with coaches, though occasional changes may happen due to scheduling.
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